How to Choose a Carpet Cleaner

As I mentioned earlier you will come across many “SEASONAL CARPET CLEANERS” who would think that buying a substandard machine and some cheap chemical they can advertise themselves as professional carpet cleaners without having any formal training on the use of equipment and chemicals.

Carpet cleaning is all down to the chemistry of chemicals you use. If the wrong chemical is used and pH on your carpet is not balanced you might get a visibly clean carpet but amount of chemicals left n the carpet may not be suitable for you or your family. It will also destroy your carpet by reducing useable life span.

A good professional carpet cleaning technician will be completely honest and will show you the products he is using. It is because he will be confident that if client wants he can check on online the quality of the cleaning solutions.

It is very important to use right solutions according to the specific requirements of the job, if not your carpets will get dirty a lot quicker than before. Also if the right equipment is not used your carpets will be left soaking wet which not only will take days to dry but can produce all sorts of associated problems like shrinkage, mould etc.

Ideally, the cleaning solutions should be approved by leading carpet manufacturers or they should contain the endorsement from independent testing.

What happens if you are not happy with the services you received? Do they offer a hassle-free re-clean if you are not satisfied?

Does the carpet cleaning company give you 100% money-back guarantee if you are not completely satisfied with the services?

Surely they will be coming to your home or workplace to clean carpets and they will be careful about the things around them but what happens if accidently something goes wrong? 

Something is broken or accidental spillage of cleaning solution; do they have insurance in place to cover this?

Very often it happens that you receive a leaflet through your door or see a company online advertising very low prices. You book them and on the day of cleaning, they come and  suddenly realise that you don’t qualify for that price with all sorts of lame excuses or they will try to degrade the service advertised and will try to hard sell you the expensive one.

It is an illegal practice and you can avoid this by checking if they have real testimonials from previous customers who are happy with their ethical service. This practice can result in you paying a lot more than you bargained for.

As a local independent business we are able to offer very affordable rates. Unlike many of our competitors we are not part of any franchises or call centres  and can offer a local, reliable and professional service.

It's very simple, do they have testimonials from previous clients who were very happy with their service? Ask them to show these.

I am sure only a professional carpet cleaning company will be able to answer these questions. At SAM carpet cleaning we pride ourselves on being professional, efficient and most of all expert at what we do. Our technician is trained by market leading “PROCHEM” and has wealth of experience.